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Malmaison London, London

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From154US$ /night
Check-in
02Apr2025Select date
Check-out
03Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

18-21 Charterhouse Square, London, United Kingdom, EC1M 6AH
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room
Max:
2 persons
20 m² 
Bed options:
1 Double bed
Shower
Heating
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Cosy Double Room
Max:
1 person
16 m² 
Bed options:
1 Double bed
Shower
Heating
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Club Deluxe Room
Max:
2 persons
21 m² 
Bed options:
1 King-size bed
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
London 2.5 km
Airports
London City (LCY) 12.4 km
London Heathrow (LHR) 29.7 km
Underground
Barbican tube200 m
Bus
Bus stop400 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

18-21 Charterhouse Square, London, United Kingdom, EC1M 6AH
Map view
18-21 Charterhouse Square, London, United Kingdom, EC1M 6AH
Nearby
Museum
Museum of London
560 m
Park
Postman's Park
550 m
Church
St Bartholomew the Great
240 m
Farringdon
490 m
Restaurants
Chez Mal
10 m
18-21 Charterhouse Square
The Vestry
30 m
117 Charterhouse Street
Smiths of Smithfield
240 m
67-77 Charterhouse St
Vinoteca Farringdon
230 m
7 St. John Street
Apres Food Co
390 m
72 St. John Street
POLPO Smithfield
220 m
3 Cowcross Street
Neo
150 m
14-17 Carthusian Street Barbican

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.2
Location
8.4
Service
7.2
Dining
7.4
Guest reviews
7.6/10
based on 5 reviews
8.3
8.3/10 based on 1340 reviews
Franklin
United States, May  2024
7.6/10

The hotel room is beautifully massive with very nice decorations, but there was a sweaty smell that could have been improved by better cleaning under the blanket and laundering the bed throw. The location is superb, perfect for exploring Smithfields restaurants and bars, and the quiet surroundings add to the charm. The service was mixed, with a very helpful concierge but some confusion with breakfast requests. The dining experience was mouth-watering, especially before going on a tour of the London Charterhouse.

Rooms
7.0
The room is beautifully massive with nice decorations, but some cleanliness issues were noted.
Service
6.0
The concierge was very helpful, although there were some miscommunications during breakfast service.
Location
9.0
The hotel is superbly located for exploring Smithfields restaurants and bars, and it's quiet on weekends, which is a plus.
Dining
8.0
The dining experience was mouth-watering, especially before the London Charterhouse tour.
Facilities
8.0
The hotel offers good facilities for a comfortable stay.
Sue
United States, October  2023
7.4/10

I had a pleasant stay at the hotel with clean and comfortable rooms, and the friendly staff who took great care of me. The location was convenient, although a bit away from main attractions. The dining experience was acceptable with a decent continental selection, and the facilities were satisfactory overall.

Rooms
8.0
My room was all ready and waiting for me, with a view of St Paul in the distance. It was so nice and quiet that I had some restful nights. The room was more suited to business travelers than leisure, as advertised.
Service
9.0
The staff took good care of me and were beyond helpful. A special thanks to Chris, Jason, and Rima at the front desk. The service was excellent overall, with room service, laundry, and pet amenities available.
Location
7.0
The hotel is just around the corner from Barbican tube, which was convenient. However, it is a bit away from the main places of interest.
Dining
6.0
The dining options were acceptable but lacked variety, especially for continental choices. The breakfast was okay, including plenty of meats, cheeses, and pastries.
Facilities
7.0
The hotel facilities were decent, offering housekeeping, dry cleaning, and a welcome drink. However, the strong smell of air freshener was a little overpowering in some areas.
William
United States, September  2023
7.6/10

I had a mixed experience at the hotel. The rooms, although a bit small for two people, were quirky, well-equipped, and gorgeous, with beautiful decorations and cleanliness. However, the dining experience was disappointing due to additional charges for breakfast. The service was friendly but lacked consistency, with some staff being very welcoming while others seemed disinterested. The location, tucked away in a historical part of London, was convenient for exploring the major attractions.

Rooms
8.0
The rooms, despite being a bit small for two people, were quirky, very well-equipped, and gorgeously decorated. I enjoyed the presence of magazines and a variety of interesting books, adding a nice touch to the room. It was beautiful and clean.
Service
7.0
The service was a bit inconsistent. While most of the staff, like the blonde lady on reception and the evening bartender, were lovely and welcoming, some lacked friendliness and didn't provide extra information. There was room for improvement in ensuring a consistently positive guest experience.
Location
9.0
The location was a hidden gem, tucked away in a historical part of London near Charterhouse and a beautiful green space. It was convenient for exploring most of London's major attractions, offering a quiet retreat away from the bustling main roads.
Dining
6.0
Although the dining options were nice and the quality of the food was good, the additional charges for breakfast felt like a rip-off and took away from the overall value for money. I found the pricing structure to be a bit misleading, causing some dissatisfaction.
Facilities
The hotel offered a variety of facilities, but I did not explore many of them. However, based on my experience, there seemed to be a range of amenities available, making the stay comfortable overall.
Ernest
United Kingdom, September  2023
8.0/10

I had an incredibly comfortable and enjoyable stay at the hotel. The rooms were stylish and very well thought out, making my experience great. The service was lovely, although a bit let down by slow breakfast service. The location was convenient, especially for easy travel around London. The dining experience had great food but could improve the music selection. Overall, a fantastic stay with a few hiccups.

Rooms
9.0
The rooms were stylish, comfortable, and well-thought-out.
Service
7.0
The service was lovely, with some hiccups in breakfast speed.
Location
8.0
The hotel's location was convenient for exploring London easily.
Dining
8.0
The dining experience offered great food, but the background music was not to my liking.
Facilities
The facilities at the hotel were great for my needs.
Lee
United Kingdom, August  2023
8.4/10

I had a wonderful stay at this hotel. The rooms were fantastic and really comfortable, with a nice view of the Charterhouse located behind. They had a luxury feel to them which was lovely and cosy. The service was friendly, although room service was a bit dismissive, and there were some delays at breakfast. The location was just what I was looking for, close to Farringdon tube and railway with plenty of eateries nearby. The dining experience was excellent with a variety of choices. Overall, I would definitely recommend this hotel.

Rooms
9.0
The rooms were really nice, with a luxury feel and very comfortable. I had a fantastic stay.
Service
7.0
The staff were friendly, but there were some minor issues with service speed during breakfast.
Location
9.0
The location was exactly what I was after, close to public transportation and surrounded by great eateries. A top-notch spot!
Dining
9.0
The dining experience was excellent, with a great variety of choices and delicious dishes.
Facilities
8.0
The facilities were top-notch, and I had everything I needed during my stay.
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Check-in
02Apr2025Select date
Check-out
03Apr2025Select date
Rooms and Guests2 Guests, 1 Room